Discussion:
Can't install new printer
(too old to reply)
Wayne
2005-11-22 21:55:05 UTC
Permalink
On Windows NT 4.0 SP6, Terminal Server, I cannot install a new printer. It's
essentially a printer that was attached to another PC, and was working
correctly. Now when I attempt to add a new printer, I get an error message
"The Server on WHich the Printer Resides Does Not Have a Suitable Printer
Driver Installed". The KnowledgeBase Article (180545) indicates that it's a
permissions issue, however, the correct permissions and shares seem to be in
place.

I also referred to KnowledgeBase Article 262202, which relates to a SP6
issue. I again followed the instructions (modifying the registry), but I'm
still receiving the error.

I downloaded current drivers (for NT 4.0), and when browsing to the
location, I get the errors "Printer Driver Setup Error" and "The Printer
Driver is Unknown".

I have the same results on two different servers (both running NT 4.0) when
attempting to install HP LaserJet printers (one is a 2300 and the other is a
1200).

Can any one help, please?

Thanks for all your help.
--
Wayne
Cari (MS-MVP)
2005-11-22 23:06:25 UTC
Permalink
Are you loged on as an Administrator?
--
Cari (MS-MVP)
Printing & Imaging
Post by Wayne
On Windows NT 4.0 SP6, Terminal Server, I cannot install a new printer.
It's
essentially a printer that was attached to another PC, and was working
correctly. Now when I attempt to add a new printer, I get an error message
"The Server on WHich the Printer Resides Does Not Have a Suitable Printer
Driver Installed". The KnowledgeBase Article (180545) indicates that it's a
permissions issue, however, the correct permissions and shares seem to be in
place.
I also referred to KnowledgeBase Article 262202, which relates to a SP6
issue. I again followed the instructions (modifying the registry), but I'm
still receiving the error.
I downloaded current drivers (for NT 4.0), and when browsing to the
location, I get the errors "Printer Driver Setup Error" and "The Printer
Driver is Unknown".
I have the same results on two different servers (both running NT 4.0) when
attempting to install HP LaserJet printers (one is a 2300 and the other is a
1200).
Can any one help, please?
Thanks for all your help.
--
Wayne
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